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bin/otrs.CreateTicket.pl  view on Meta::CPAN

otrs.CreateTicket.pl - create tickets in OTRS via web services.

=head1 SYNOPSIS

Example 1: all arguments on the command line, add attachment

otrs.CreateTicket.pl --Server otrs.example.com --Ssl --UserLogin myname  \
--Password secretpass --Title 'The ticket title' \
--CustomerUser customerlogin --Body 'The ticket body' \
--DynamicField Branch="Sales UK" --DynamicField Source=Monitoring \
--Attachment demo.xls --Attachment screenshot.png

Example 2: read body in from a file

otrs.CreateTicket.pl --Server otrs.example.com --Ssl --UserLogin myname  \
--Password secretpass --Title 'The ticket title' \
--CustomerUser customerlogin --BodyFile description.txt

Example 3: read body in from STDIN, pending at some date

otrs.CreateTicket.pl --Server otrs.example.com --Ssl --UserLogin myname  \