Kayako-RestAPI

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README.md  view on Meta::CPAN

            'title' => 'Hard drives department',
            'id' => '5'
        },
        {
            'id' => '6',
            'module' => 'tickets',
            'title' => 'Flash drives department'
        }
    ]

API endpoint is /Base/Department/

## get\_ticket\_statuses\_old

    $kayako_api->get_ticket_statuses(); 

Return an arrayref of hashes with title and id keys like

    [
        {
            'title' => 'In progress',

README.md  view on Meta::CPAN

        {
            'title' => 'Closed',
            'id' => '3'
        },
        {
            'id' => '4',
            'title' => 'New'
        }
    ]

API endpoint is /Tickets/TicketStatus/

## get\_ticket\_priorities\_old

        $kayako_api->get_ticket_priorities();

Return an arrayref of hashes with title and id keys like

    [
        {
            'title' => 'Normal',
            'id' => '1'
        },
        {
            'id' => '3',
            'title' => 'Urgent'
        },
    ]

API endpoint is /Tickets/TicketPriority/

## get\_ticket\_types\_old

    $kayako_api->get_ticket_types();

Return an arrayref of hashes with title and id keys like

    [
        {
            'id' => '1',

README.md  view on Meta::CPAN

        {
            'id' => '3',
            'title' => 'Bug'
        },
        {
            'id' => '5',
            'title' => 'Feedback'
        }
    ];

API endpoint is /Tickets/TicketType/

## get\_staff\_old

    $kayako_api->get_staff();

Return an arrayref of hashes with keys like firstname, lastname, username etc.

E.g.

    [ 

README.md  view on Meta::CPAN

            'staffgroupid' => { 'text' => '4' },
            'greeting' => {},
            'timezone' => {},
            'designation' => { 'text' => 'TS' },
            'mobilenumber' => {},
            'signature' => {},
            'fullname' => { 'text' => 'Pavel Serikov' }
        }
    ]

API endpoint is /Base/Staff/

# AUTHOR

Pavel Serikov <pavelsr@cpan.org>

# COPYRIGHT AND LICENSE

This software is copyright (c) 2018 by Pavel Serikov.

This is free software; you can redistribute it and/or modify it under

lib/Kayako/RestAPI.pm  view on Meta::CPAN

            'title' => 'Hard drives department',
            'id' => '5'
        },
        {
            'id' => '6',
            'module' => 'tickets',
            'title' => 'Flash drives department'
        }
    ]

API endpoint is /Base/Department/

=head2 get_ticket_statuses_old

    $kayako_api->get_ticket_statuses(); 

Return an arrayref of hashes with title and id keys like

    [
        {
            'title' => 'In progress',

lib/Kayako/RestAPI.pm  view on Meta::CPAN

        {
            'title' => 'Closed',
            'id' => '3'
        },
        {
            'id' => '4',
            'title' => 'New'
        }
    ]

API endpoint is /Tickets/TicketStatus/

=head2 get_ticket_priorities_old

        $kayako_api->get_ticket_priorities();

Return an arrayref of hashes with title and id keys like

    [
        {
            'title' => 'Normal',
            'id' => '1'
        },
        {
            'id' => '3',
            'title' => 'Urgent'
        },
    ]

API endpoint is /Tickets/TicketPriority/

=head2 get_ticket_types_old

    $kayako_api->get_ticket_types();

Return an arrayref of hashes with title and id keys like

    [
        {
            'id' => '1',

lib/Kayako/RestAPI.pm  view on Meta::CPAN

        {
            'id' => '3',
            'title' => 'Bug'
        },
        {
            'id' => '5',
            'title' => 'Feedback'
        }
    ];

API endpoint is /Tickets/TicketType/

=head2 get_staff_old

    $kayako_api->get_staff();

Return an arrayref of hashes with keys like firstname, lastname, username etc.

E.g.

    [ 

lib/Kayako/RestAPI.pm  view on Meta::CPAN

            'staffgroupid' => { 'text' => '4' },
            'greeting' => {},
            'timezone' => {},
            'designation' => { 'text' => 'TS' },
            'mobilenumber' => {},
            'signature' => {},
            'fullname' => { 'text' => 'Pavel Serikov' }
        }
    ]

API endpoint is /Base/Staff/

=head1 AUTHOR

Pavel Serikov <pavelsr@cpan.org>

=head1 COPYRIGHT AND LICENSE

This software is copyright (c) 2018 by Pavel Serikov.

This is free software; you can redistribute it and/or modify it under