ASNMTAP

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applications/custom/sde-supportRequest.pm-orig  view on Meta::CPAN

# ----------------------------------------------------------------------------------------------------------
# © Copyright 2003-2011 Alex Peeters [alex.peeters@citap.be]
# ----------------------------------------------------------------------------------------------------------
# 2011/mm/dd, v3.002.003, module sde-supportRequest.pm for ASNMTAP::Asnmtap::Applications::CGI
# ----------------------------------------------------------------------------------------------------------

use strict;
use warnings;           # Must be used in test mode only. This reduces a little process speed
#use diagnostics;       # Must be used in test mode only. This reduces a lot of process speed

# - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

BEGIN { if ( $ENV{ASNMTAP_PERL5LIB} ) { eval 'use lib ( "$ENV{ASNMTAP_PERL5LIB}" )'; } }

# - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

use ASNMTAP::Time qw(&get_datetimeSignal);

use ASNMTAP::Asnmtap::Plugins v3.002.003;
use ASNMTAP::Asnmtap::Plugins qw(:PLUGINS);

use ASNMTAP::Asnmtap::Plugins::SOAP qw(&get_soap_request);

# - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

use ASNMTAP::Asnmtap::Applications::CGI v3.002.003;
use ASNMTAP::Asnmtap::Applications::CGI qw(:APPLICATIONS :CGI :DBREADONLY :DBTABLES);

# - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

use SOAP::Lite;

# - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

sub webserviceSupportRequest {
  my ($catalogID, $uKey, $method, $whereClause, $fieldlist, $pagedir, $pageset, $htmlTitle, $subTitle, $refresh, $onload, $sessionID, $debug) = @_;

  # DATABASE  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  my $CARTO_SERVER   = 'crinaeadtbs01';
  my $CARTO_DATABASE = 'carto';
  my $CARTO_TABLE    = 'TestRelationships';

  # SOAP  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  my $tool           = 'ASNMTAP';
  my $cluster        = 'http://itiltest1.smals-mvm.be/ivwse';
  my $namespace      = 'http://itiltest1.smals-mvm.be/ivwse/';

  # - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  my ($UserID, $customer, $source) = ('MonitoringOffice', "$tool MONITORING", 'Alarm');

  my %soapService_NS = ('http://schemas.xmlsoap.org/wsdl/mime/'        => 'mime',
                        'http://schemas.xmlsoap.org/wsdl/soap/'        => 'soap',
                        'http://schemas.xmlsoap.org/wsdl/soap11/'      => 'soap11',
                        'http://schemas.xmlsoap.org/soap/encoding/'    => 'soapenc',
                        'http://www.w3.org/2001/XMLSchema'             => 's',
                        'http://schemas.xmlsoap.org/wsdl/'             => 'wsdl',
                        'http://schemas.xmlsoap.org/wsdl/http/'        => 'http',

                        'http://microsoft.com/wsdl/mime/textMatching/' => 'tm',
                        'http://infravision.com/ivwse'                 => 's1'
                       );

  # - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

	sub _getEventsData {
    my ($catalogID, $uKey, $hash_valueEventsData, $pagedir, $pageset, $htmlTitle, $subTitle, $refresh, $onload, $sessionID, $debug) = @_;

    my $rv  = 1;
    my $dbh = DBI->connect("DBI:mysql:$DATABASE:$SERVERNAMEREADONLY:$SERVERPORTREADONLY", "$SERVERUSERREADONLY", "$SERVERPASSREADONLY") or $rv = error_trap_DBI(*STDOUT, "Cannot connect to the database", $debug, $pagedir, $pageset, $htmlTitle, $subTit...

applications/custom/sde-supportRequest.pm-orig  view on Meta::CPAN

  # - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

	sub _getSupportRequestData {
    my ($serverName, $database, $table, $catalogID, $uKey, $hash_valueSupportRequestData, $pagedir, $pageset, $htmlTitle, $subTitle, $refresh, $onload, $sessionID, $debug) = @_;

    $$hash_valueSupportRequestData{code}        = '?';
    $$hash_valueSupportRequestData{slaID}       = '?';
    $$hash_valueSupportRequestData{impact}      = 'High';
    $$hash_valueSupportRequestData{invoicedOrg} = '?';
    $$hash_valueSupportRequestData{service}     = '?';
    $$hash_valueSupportRequestData{priority}    = 'P01';

    my $rv  = 1;
    my $dbh = DBI->connect("DBI:mysql:$database:$serverName:$SERVERPORTREADONLY", "$SERVERUSERREADONLY", "$SERVERPASSREADONLY") or $rv = error_trap_DBI(*STDOUT, "Cannot connect to the database", $debug, $pagedir, $pageset, $htmlTitle, $subTitle, $ref...

    if ($dbh and $rv) {
      my $sql = "select SQL_NO_CACHE code, slaID, invoicedOrg, service, impact, priority from $table where catalogID = '$catalogID' and uKey = '$uKey'";
      my $sth = $dbh->prepare( $sql ) or $rv = error_trap_DBI(*STDOUT, "Cannot dbh->prepare: $sql", $debug, $pagedir, $pageset, $htmlTitle, $subTitle, $refresh, $onload, $sessionID);
      $sth->execute or $rv = error_trap_DBI(*STDOUT, "Cannot sth->execute: $sql", $debug, $pagedir, $pageset, $htmlTitle, $subTitle, $refresh, $onload, $sessionID) if $rv;

      if ( $rv ) {
        while (my $ref = $sth->fetchrow_hashref()) {
          $$hash_valueSupportRequestData{code}        = $ref->{code}        if ( $ref->{code} );
          $$hash_valueSupportRequestData{slaID}       = $ref->{slaID}       if ( $ref->{slaID} );
          $$hash_valueSupportRequestData{impact}      = $ref->{impact}      if ( $ref->{impact} );
          $$hash_valueSupportRequestData{invoicedOrg} = $ref->{invoicedOrg} if ( $ref->{invoicedOrg} );
          $$hash_valueSupportRequestData{service}     = $ref->{service}     if ( $ref->{service} );
          $$hash_valueSupportRequestData{priority}    = $ref->{priority}    if ( $ref->{priority} );
        }

        $sth->finish() or $rv = error_trap_DBI(*STDOUT, "Cannot sth->finish: $sql", $debug, $pagedir, $pageset, $htmlTitle, $subTitle, $refresh, $onload, $sessionID);
      }

      $dbh->disconnect or $rv = error_trap_DBI(*STDOUT, "Sorry, the database was unable to add your entry.", $debug, $pagedir, $pageset, $htmlTitle, $subTitle, $refresh, $onload, $sessionID) if ($dbh and $rv);
    }

    return $rv;
  }

  # - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

  sub _actionOnSoapResponse {
    my ($asnmtapInherited, $som, $arguments) = @_;

    my $root = $som->dataof ('/Envelope/Body');
    my $WebServiceResults = $root->value;

    if ( $asnmtapInherited->getOptionsValue('debug') ) {
      use Data::Dumper;
      print Dumper ($WebServiceResults), "\n";
    }

    my $response = $arguments->{method} .'Response';
    my $returnCode = ( ( exists $WebServiceResults->{ $response } ) ? ( ( defined $WebServiceResults->{ $response } and $WebServiceResults->{ $response } ne '' ) ? $ERRORS{OK} : $ERRORS{WARNING} ) : $ERRORS{CRITICAL} );

    unless ( $returnCode ) {
      if ( $arguments->{method} eq 'InsertSupportRequest' ) {
  	    # ...
      } else { # $arguments->{method} =~ /^GetSupportRequest(?:List)*$/
        if ( exists $WebServiceResults->{$response}->{SupportRequest} ) {
          sub processGetSupportRequestResponse {
            my ($supportRequest, $arguments, $counter) = @_;

            if ( defined $supportRequest->{Number} ) {
              my ($header, $data) = ('', '');

              if ( defined $arguments->{fieldlist}->{'*'} ) {
                while (my ($key, $value) = each %{ $supportRequest } ) {
                  $header .=  '"'. $key .'",' unless ($counter);
                 $data .= '"'. $value .'",';
                }
              } else {
                foreach my $key (sort keys %{ $arguments->{fieldlist} } ) {
                  my $value = $arguments->{fieldlist}->{$key};

                  if ( defined $supportRequest->{$value} ) {
                    $header .=  '"'. $value .'",' unless ($counter);
                   $data .= '"'. $supportRequest->{$value} .'",';
                  }
                }
              }

              unless ($counter) {
                chop $header;
                $header .= "\n";
              }

              chop $data;
              $data .= "\n";

              print $header, $data;
              $counter++;
            }

            return ($counter);
          }

          if ( ref $WebServiceResults->{$response}->{SupportRequest} eq 'ARRAY' ) {
            my $counter = 0;

            foreach my $supportRequest ( @{$WebServiceResults->{$response}->{SupportRequest}} ) {
              $counter = processGetSupportRequestResponse ( $supportRequest, \%$arguments, $counter );
            }
          } elsif ( exists $WebServiceResults->{$response}->{SupportRequest}->{Number} ) {
            processGetSupportRequestResponse ( $WebServiceResults->{$response}->{SupportRequest}, \%$arguments, 0 );
          }
        }
      }
    }

    $asnmtapInherited->pluginValues ( { stateValue => $returnCode, alert => $arguments->{method} ."\@". $arguments->{FQDN} .": ". $STATE{$returnCode} }, $TYPE{APPEND} );
    return ($returnCode);
  }

  # - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

  my $objectPlugins = ASNMTAP::Asnmtap::Plugins->new (
    _programName        => 'sde-supportRequest.pm',
    _programDescription => 'SDE Support Request',
    _programVersion     => '1.0',
    _timeout            => 30,
    _plugins            => 0,
    _debug              => 0);

  no warnings 'deprecated';
  $objectPlugins->{_getOptionsValues}->{debug} = ($debug eq 'T') ? 1 : (($debug eq 'L') ? 2 : (($debug eq 'M') ? 3 : (($debug eq 'A') ? 4 : ((($debug eq 'S') ? 5 : 0)))));
  use warnings;

  # - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

  my $succeeded = 0;

  my %methods;

  for ( $method ) {
    /^InsertSupportRequest$/ && do {
      %methods = (
        "$method" => {
          parameters => [
            SOAP::Data->new(name => 'customer', type => 's:string', value => $customer, attr => {}),
            SOAP::Data->new(name => 'UserID', type => 's:string', value => $UserID, attr => {}),
            SOAP::Data->new(name => 'service', type => 's:string', attr => {}),
            SOAP::Data->new(name => 'ci', type => 's:string', attr => {}),
            SOAP::Data->new(name => 'Ci_Type', type => 's:int', attr => {}),
            SOAP::Data->new(name => 'description', type => 's:string', attr => {}),
            SOAP::Data->new(name => 'informationUpdate', type => 's:string', attr => {}),
            SOAP::Data->new(name => 'source', type => 's:string', value => $source, attr => {}),
            SOAP::Data->new(name => 'category', type => 's:string', attr => {}),
            SOAP::Data->new(name => 'impact', type => 's:string', attr => {}),
            SOAP::Data->new(name => 'group', type => 's:string', attr => {}),
            SOAP::Data->new(name => 'OutageStart', type => 's:dateTime', attr => {})
          ], # end parameters
        }, # end InsertSupportRequest
      ); # end my %methods

      last; };
    /^GetSupportRequest$/ && do {
      unless ( defined $whereClause ) {
        $objectPlugins->pluginValues ( { error => 'GetSupportRequest: whereClause NOT DEFINED' }, $TYPE{APPEND} );
        $succeeded = error_SupportRequest(*STDOUT, $objectPlugins->pluginValue ('error'), $debug, $pagedir, $pageset, $htmlTitle, $subTitle, -2, $onload, $sessionID);
        return ( $succeeded, $objectPlugins->pluginValue ( 'alert' ), $objectPlugins->pluginValue ( 'error' ) );
      }

      %methods = (
        "$method" => {



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